The e-mail inboxes of Jacksonville City Councilmembers have been filled with constituent concerns over the recent millage increase and other budget concerns. District 3 Councilmember Richard Clark has taken full advantage of technology and deftly employed automated responses to field many of his district’s resident emails.
Earlier this week, any time an e-mail message addressed taxes or budget items, the sender received the following formatted reply from Mr. Clark:
“Thank you for your email. I hope you can attend our Town Hall meeting on the City Finances/Budget Wednesday, July 15th at 6:00pm at the FCCJ Deerwood location. Many of my fellow Councilmembers will be in attendance with me and would like to hear from you. - Richard Clark”
Several area residents who have compared notes are worried that their concerns aren’t being heeded and feel that Councilmember Clark is brushing them aside. One area husband and wife were both thrilled when they received the seemingly personal invitation to this week’s town hall meeting. However, they quickly realized that Mr. Clark just cut and pasted his response to both of their emails; even though they wrote him on separate, unrelated issues.
It is always good to see the discourse of representative democracy at work, but the use of rote replies calls into question the industriousness and sincerity of a representative’s response.
Posted by Nick Callahan, District 3 Constituent